FAQs /

FAQs

Everything you need to know about the product and billing.

FAQs

Drive's Fawry Code

76924



What are the available payment methods?

• Direct Debit Authorization - ACH

• Collection Checks

• Drive's Bank Accounts

• Drive's Safe at Main Branches Only

• Company Website (https://drive-finance.com/)

• Fawry


What is the WhatsApp number for customer service or installments?

Customer Service WhatsApp Number: 01007075560

Installment WhatsApp Number: 01013600051


What are the required documents when receiving any document from the branch?

Our company operates under the following guidelines:

For Individuals:

• In case the customer is present in person, the original proof of identity is required (valid national ID card or passport).

If the customer is not present in person, the following options apply:

1. An official power of attorney from the customer with the required procedures.

2. An original authorization from the customer with the required procedures, bearing an authorized bank signature.

For Companies:

• A recent extract from the commercial register (commercial license).

• An official power of attorney from the company with the required procedures

• Alternatively, an original authorization from the company with the required procedures, bearing an authorized bank signature.

• The original proof of identity for the authorized representative or agent (valid national ID card or passport).


Late Payment Penalties

Late Payment Penalties: 1% of the installment value for each day of delay, calculated retroactively from the installment due date in case of delays exceeding 30 days.


Late Payment Fees

Late Payment Fees: 2% of the installment value, with a minimum of 150 EGP, in case of payment delay beyond the due date.


Monthly Installment Value / Debt Certificate Request or Debt Settlement / Partial or Full Payment Amount / Applicable Penalty Amounts / Car Market Value

Please contact customer service at the number 16845.


Traffic Approval Fees

100 EGP


Debt Settlement Certificate Fees

• With Bank Authentication - 300 EGP.

• Without Bank Authentication - 150 EGP.









Get on Touch

Exhibition - Ring Road - New cairo - Egypt7location_icon

View All Branches

Sunday - Thursday 9 AM - 5 PMclock_icon

drive.info@drive-finance.comsms_icon

16845call_icon